Questions,
answered.

A name, a date, a family crest, a line of poetry, a company logo, a photograph or a sketch on the back of a receipt in Arabic, in English, or in both at once.

WhatsApp or email. A photo from your phone is enough to start a proof. Vector files (PDF, AI or SVG) reproduce most cleanly; a high-resolution PNG or JPG is fine too.

Yes. Calligraphy is drawn and kerned by hand, never stretched out of a system font. That is the whole difference on a plaque you will look at every day.

Engraved. The line is cut into the acrylic so it holds the light instead of sitting on top of it. A few pieces carry a full-colour print as well, where the design calls for it.

Three to five working days from the moment you approve the proof. The proof itself usually reaches you the same day you send the detail. Working to a deadline? Tell us on WhatsApp before you order and we will say honestly whether it can be made in time.

All seven: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.

Free on orders over AED 200. Under that it is a flat AED 20, shown in your total before you pay. The shipping page has the rest of the detail.

Al Owan, Ajman. The workshop runs Saturday to Thursday, 9am to 7pm, and every piece we sell is cut and finished there rather than imported and relabelled.

Card, Apple Pay, Google Pay, or cash on delivery anywhere in the UAE.

Yes, every price on the site is shown inclusive of UAE VAT. The number on the card is the number you pay, plus delivery if the order is under AED 200.

Yes. Every business and bulk order is issued with a VAT invoice. Send us the company details when you place it.

Yes, and it is a large part of what the studio does. Volume pricing starts at 20 units: 10% off from 20, 18% from 50 and 25% from 100. Includes a VAT invoice and a bilingual account manager on the larger tiers.

Offset printing, indoor and outdoor signage, 3D lettering, brand identity, labels and stickers, packaging, uniforms and corporate gifts — designed, fabricated and installed by the same team.

Usually the same day, and a written quote within one working day. Talk to our team and tell us the piece, the quantity and the date you need it by.

Send us photos within 48 hours of delivery and we arrange a free replacement or a full refund. Your choice, not ours.

Made-to-order pieces cannot be returned unless they arrive damaged, defective or not as you approved them (they exist only because you asked for them). Standard, non-personalised items can go back within 7 days, unused and in their original packaging. Read the returns policy

Any time before production begins, for a full refund. Approved refunds are back on your original payment method within 5 to 10 working days.